At CAMHS we are all committed to listening to children, young people and families without judging. However, if you are unhappy with any aspect of your care then feel free to talk to your worker. Any complaints of feedback won’t negatively affect your care: we want to provide a service that is best for you.

If you don’t feel like you can talk to your worker directly then there are a few options…

Call to speak with one of our Clinical Leads or ask someone you trust to call them:

Jo Potier – 0151 293 3662
Vicky Killen (Sefton) – 0151 285 4023
Or, if you would rather, Contact our Patient & Family Support Team on 0151 252 5374, 0151 252 5161 or email them at pals@alderhey.nhs.uk
The Patient & Family Support Team are also the people to contact if you have a compliment about the service that you have received.